Frequently Asked Questions

Find answers to common questions about our home renovation services, process, and more.

Home renovation planning discussion

General Questions

Answers to commonly asked questions about our renovation services.

How long has motionseireliabl been in business?

We have been serving the Auckland area for over 15 years, specializing in home renovations of all sizes. Our team brings decades of combined experience to each project.

What areas do you serve?

We primarily serve Auckland and surrounding suburbs. For larger projects, we may consider locations throughout the North Island. Contact us to discuss your specific location.

Are you licensed and insured?

Yes, we are fully licensed and insured. Our team holds all required certifications for building and renovation work in New Zealand, including Licensed Building Practitioners (LBPs) for restricted building work. We carry comprehensive liability insurance for all projects.

Do you provide free quotes?

Yes, we provide free initial consultations and quotes for all projects. Our detailed quotes include material costs, labor, timeline estimates, and payment schedules so you know exactly what to expect.

Project & Process Questions

Learn more about how we approach renovation projects.

What is your typical renovation process?

Our renovation process typically follows these steps:

  1. Initial consultation and site assessment
  2. Design development and proposal
  3. Contract finalization and material selection
  4. Permits and pre-construction planning
  5. Construction phase with regular progress updates
  6. Final walkthrough and completion

We tailor this process to suit each client's specific needs and project scope.

How long do renovations typically take?

Project timelines vary based on scope and complexity:

  • Small bathroom renovations: 2-3 weeks
  • Kitchen renovations: 3-6 weeks
  • Full home renovations: 8-16 weeks or more

We provide specific timeline estimates during the quoting process and keep you updated throughout the project.

Do I need to move out during a renovation?

It depends on the scope of your renovation. For smaller projects limited to one area of your home, you can typically remain in your home with minimal disruption. For larger whole-home renovations or projects that affect essential areas like kitchens and bathrooms, temporary relocation might be recommended. We discuss this during the planning phase to help you prepare accordingly.

Do you handle all required permits?

Yes, we handle all aspects of the permitting process, including application submission, documentation, inspections, and compliance. Our team is well-versed in Auckland Council requirements and will ensure all necessary permits are secured before beginning work.

Cost & Payment Questions

Information about pricing, payment schedules, and financing options.

What factors affect the cost of a renovation?

Several factors influence renovation costs:

  • Size and scope of the project
  • Quality of materials selected
  • Structural changes required
  • Age of the home and existing conditions
  • Specialty features or custom elements
  • Accessibility of the work area

We provide detailed breakdowns in our quotes so you understand where your budget is allocated.

What is your payment schedule?

Our typical payment schedule follows this structure:

  • 20% deposit upon signing the contract
  • Progress payments at predefined project milestones
  • Final payment upon project completion and client satisfaction

We customize payment schedules for larger projects and provide a clear payment timeline before work begins.

Do you offer any warranties?

Yes, we stand behind our work with a comprehensive warranty program:

  • 5-year workmanship warranty on all renovation services
  • Manufacturer warranties on all installed products and materials
  • 10-year warranty on structural work where applicable

All warranty details are provided in writing as part of your contract.

Still Have Questions?

Contact us directly and we'll be happy to provide the information you need.

Call Us

For quick answers, give us a call at +64 80 019 9888

Email Us

Send your questions to [email protected]

Visit Our Showroom

Stop by our showroom at 16B Link Drive, Wairau Valley, Auckland 0627

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