Our Studio Rules

How we work, our process, and what to expect when partnering with motionseireliabl for your renovation project.

Our renovation team at work

About Our Business

Transparent information about who we are and how we operate.

Company Information

Business Name: motionseireliabl
Business Type: Licensed Home Renovation Contractor
Years in Business: 15+ years serving Auckland
Licenses: Licensed Building Practitioners (LBPs) for restricted building work
Insurance: Comprehensive liability insurance for all projects

Business Location

Physical Address: 16B Link Drive, Wairau Valley, Auckland 0627
Showroom: Open to public for material selection and consultations
Service Area: Auckland and surrounding suburbs
Operating Hours: Monday-Friday 8:00 AM - 5:00 PM, Saturday 9:00 AM - 2:00 PM

Certifications & Standards

Licensed Building Practitioners: Certified for structural work
Quality Standards: All work meets New Zealand Building Code requirements
Warranty Coverage: 5-year workmanship warranty on all projects
Safety Standards: Full compliance with Worksafe New Zealand regulations

Our Working Philosophy

The core principles that guide every project we undertake.

Client-Centered Approach

Your vision and satisfaction are our top priorities. We listen carefully to your needs and preferences, ensuring the final result exceeds your expectations.

Quality Craftsmanship

We never compromise on quality. From materials to execution, we maintain the highest standards in every aspect of your renovation project.

Timely Delivery

We value your time and strive to complete projects within the agreed timeframe, keeping you informed of progress every step of the way.

Our Process

A transparent, collaborative approach from initial consultation to project completion.

Step 1: Initial Consultation

Our process begins with a comprehensive consultation to understand your vision, requirements, and budget. This meeting allows us to assess your space, discuss your ideas, and provide initial feedback.

Step 2: Design Development

Based on our consultation, our design team creates detailed plans and 3D renderings to help you visualize the final result. We work closely with you to refine these designs until they perfectly match your vision.

Step 3: Proposal & Contract

Once designs are approved, we provide a detailed proposal outlining costs, materials, timeline, and payment schedule. After reviewing and finalizing the contract, we'll collect the initial deposit to secure your project in our schedule.

Step 4: Pre-Construction Planning

Before work begins, we handle all necessary permits, finalize material selections, and create a detailed project schedule. We'll also discuss logistics and how to prepare your home for the renovation.

Renovation planning meeting with clients
Active home renovation project

Step 5: Construction Phase

Our skilled team executes the renovation according to the approved plans. A dedicated project manager oversees all work and serves as your main point of contact throughout the process. You'll receive regular updates and have opportunities to inspect progress.

Step 6: Quality Assurance

As construction nears completion, we conduct thorough quality checks to ensure every detail meets our high standards. We address any minor adjustments needed before the final walkthrough.

Step 7: Final Walkthrough

Together, we'll conduct a comprehensive final inspection of your renovated space. We'll demonstrate any new features, address any questions, and ensure your complete satisfaction before finalizing the project.

Step 8: After-Service Support

Our relationship doesn't end at project completion. We provide detailed documentation of all work completed and remain available to address any questions or concerns that may arise as you enjoy your newly renovated space.

Financial Transparency

Clear information about our pricing, payment structure, and financial practices.

Pricing Structure

Free Consultations: Initial project assessments and quotes at no cost
Transparent Pricing: Detailed breakdowns of all costs before work begins
No Hidden Fees: All charges clearly outlined in written contracts
Competitive Rates: Fair pricing based on market standards and project complexity

Payment Terms

Payment Schedule: 20% deposit, progress payments at milestones, final payment on completion
Accepted Methods: Bank transfer, credit cards, and approved financing options
Payment Security: All transactions processed through secure, encrypted systems
Receipts & Records: Detailed invoices and payment confirmations for all transactions

Financial Guarantees

Fixed Pricing: Quoted prices honored unless scope changes are requested by client
Budget Adherence: Regular cost updates and approval for any overruns
Refund Policy: Clear terms for cancellations and refunds as outlined in our Return Policy
Insurance Coverage: Comprehensive liability insurance protects both parties

Our Expectations

What we need from you to ensure a successful renovation project.

Clear Communication

Open and honest communication is essential. We encourage you to share your thoughts, concerns, and questions throughout the process so we can address them promptly.

Timely Decisions

To maintain our project timeline, we need your prompt feedback on designs and material selections. Delayed decisions can impact the overall project schedule.

Adherence to Payment Schedule

We structure our payment schedule to align with project milestones. Timely payments according to this schedule help us maintain workflow and material procurement.

Ready to Start Your Project?

Contact us today to schedule your initial consultation and begin your renovation journey.

Visit Our Studio

16B Link Drive, Wairau Valley, Auckland 0627

Call Us

+64 80 019 9888

Studio Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Schedule a Consultation